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Privacy Policy for Follicleai

Last updated: 9/20/2024

1. Introduction

Welcome to Follicleai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, and user ID.
  • Device Information: Including device ID and token for push notifications.
  • Usage Data: Information on how you interact with our app.
  • Hair Analysis Data: Information related to your hair health and analysis results.
  • Subscription Information: Details about your subscription status and type.

3. How We Use Your Information

We use your information for purposes including:

  • Providing and improving our services
  • User authentication and account management
  • Analyzing app usage and performance
  • Sending push notifications
  • Managing subscriptions and payments
  • Personalizing your experience
  • Conducting hair analysis and providing results

4. Third-Party Services

We use third-party services that may collect information used to identify you:

  • Firebase: For authentication, data storage, and analytics
  • Adapty: For subscription management
  • Amplitude: For analytics and user behavior tracking
  • Customer.io: For user engagement and messaging
  • Apple Sign-In: For authentication (optional)

Please refer to the privacy policies of these services for more information on how they handle your data.

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist us in operating our app
  • Third-party analytics providers
  • Payment processors for subscription management
  • Law enforcement or other authorities if required by law

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your data.

8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@follicleai.com.

11. Consent

By using our app, you consent to our Privacy Policy and agree to its terms.

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